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How To Update Subscription Payment Information

If you wish to update your payment information due to an expired or replaced credit card, or simply because you wish to use a different payment method, follow the steps below.  

Step 1

Access the Renewal Page, enter your serial number, and select Renew.

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You will be provided a payment link similar to the example below via e-mail.  It is automatically sent 10 days prior to the renewal date, or by requesting it in Step 2

Example:  https://sites.fastspring.com/integorenew/order/s/INT111111-11111-11111S

 

Step 2

Select 'Click here' and an e-mail will be sent to the address we have on file.  If you no longer have access to that e-mail address or you do not receive the e-mail, please Contact Support.


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Step 3

Access the link provided via e-mail and click the Edit Subscription option.  

(Note: The price displayed below is only for this example and your actual subscription pricing may vary) 

Edit_Subscription_.png

 

Step 4

Choose the option to Update Payment Method and press Next

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Step 5 

Enter your card number or choose the option to pay via PayPal and press Update Payment Method

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