Top

How to Cancel a Subscription or Renewal

If you already have a payment link similar to the example below, you can simply jump to Cancel Subscription. If not, please follow the steps in the order below. 

Example:  https://sites.fastspring.com/integorenew/order/s/INT111111-11111-11111S 

 

Access the Renewal Page

Request Payment Link

Cancel Subscription  

 

Access the Renewal Page

Access the Renewal Page, enter your serial number, and click Renew.  If you cannot locate your serial number, click here:  I Forgot My Product Key or Serial Number

Renew.png

 

Request a Payment Link

You will be notified that you are enrolled in the Automatic Renewal Program.  Select 'click here' and an e-mail will be sent to the address we have on file.  If you no longer have access to that e-mail address or you do not receive the e-mail, please Contact Support.


Click_Here.png

 

Cancel Subscription 

Press the Cancel Subscription button and confirm.  This will cancel the subscription renewal, and any unused subscription time will still be valid until expiration.

(Note: The price displayed below is only for this example and your actual subscription pricing may vary) 

 

Cancel_Subscription_.png

 

An e-mail is automatically sent to the registered owner confirming the cancellation of the subscription. 

 

Have more questions? Submit a request

Comments