Getting Started With Your Intego Software


The Intego Getting Started Manual provides information that is common to all Intego X9 programs. No matter which Intego software you are using, this manual provides valuable information for installing and working with your software.

Table of Contents

System Requirements
Installing Intego Software
Where To Find Your Intego Software
Serializing Software
Evaluation Mode
Uninstalling Software
Using NetUpdate
NetUpdate Preferences
User Manuals
Technical Support


System Requirements

Mac OS X 10.9 or higher
1.5 GB of available hard disk space
Internet connection required for NetUpdate security updates

Installing Intego Software

To download your Intego software, click the link in the e-mail you received at the time of purchase or by downloading the software from the Intego website:

Software Downloads

Once your download is complete, double-click the .DMG file. By default, this file is located in your Downloads folder. Please check your web browser preferences to confirm the location of downloaded files.


Now, simply double-click on the Installer.


This will guide you through the installation of the applications. You will be presented with a License Agreement and be asked for your computer's Administrator password. Once your Intego X9 software has been successfully installed, you will see the following screen.


When you are finished installing you will find the new software in the Applications > Intego folder.


Where To Find Your Intego Software

Once you have installed your Intego software, there are several ways to find and launch your applications. You can click on the "Intego Tower" icon at the top right corner of your menu bar, select the application you would like to open, and choose 'Open (Application Name)...' as seen below.


Your software can also be found in the Applications > Intego Folder. Open a new Finder window and navigate to the Applications folder.


Next, find your Intego folder and open it to see all of your software.


You will now see a list of all of your Intego applications.


How To Keep Your Intego Software Icons In the Dock


Serializing Intego Software

When you launch an application for the first time, the program will display its serialization window:


Enter your name or company name and your serial number. These fields are both required. If you purchased a downloadable version of the software, your serial number was sent to you in an e-mail confirmation. When you have entered this information, click OK. The program will now open.


Using Software in Evaluation Mode

Intego software offers an evaluation mode for all to discover how the programs work before you make your purchase. To use the evaluation mode, click 'Free Trial' when the registration screen displays.

When software runs in evaluation mode, it is functional for 30 days. Intego provides a demonstration version of its software so users can try out the application to see if the software is compatible with their Macs and their needs. The demonstration version is provided as an example of the program's features and functions with the exception that it cannot repair infected files, or clean/delete data from your Mac. At the end of this period, you can either purchase a serial number for the application or uninstall it from your computer.



Uninstalling Software

Proper removal of the software requires using the Uninstaller package located in your software bundle. (.DMG file downloaded at time of purchase) If you have manually attempted to remove the software you will need to first reinstall the software again, then use the same installer package to properly remove the application.


When you open the disk image file you will have the option to Uninstall. Double-click on Uninstall.


When you select Uninstall Software, you will see a window with all of your X9 software listed. Place a check next to the application(s) you wish to remove and click the Uninstall... button.


You will be prompted to enter your computer's Administrator password to proceed. Once you have entered the password your Intego software will be completely removed from your Mac.


Using NetUpdate

NetUpdate is an application used by Intego programs to check for updates to the software. It is installed when you install Intego software.  NetUpdate can carry out automatic checks at the frequency you choose, or you can manually check whenever you wish.

Setting up NetUpdate

You can launch NetUpdate by double-clicking the NetUpdate icon in your Applications > Intego folder:

The first time you use NetUpdate, you will need to enter your e-mail address in NetUpdate's preferences.

Under the General tab, enter your e-mail address in the E-mail field.



Checking for Updates

You can check for updates through VirusBarrier by clicking 'Installed Definitions' in the upper right corner of the VirusBarrier window.


You can also open NetUpdate from the Intego menu, which is in your menu bar:


No matter how you launch NetUpdate, the program connects to Intego's server to determine whether you have the latest version of your Intego software installed. If a new version is available, you will be able to download and install it.


NetUpdate Preferences

NetUpdate offers several configuration options. To set these options, open NetUpdate in one of the ways explained above, then click the Preferences icon in the NetUpdate toolbar.


If you change e-mail addresses, you can enter a new address on this pane. If the lock is closed, you will need an administrator's password to unlock it and enter your new address.


Intego Menu Preferences

You can have NetUpdate check for new software in two locations. The default choice, 'Check for Updates on Intego's server', should be used in most cases. With this choice you have two options:

Keep downloaded updates in a local folder: This allows you to store updates locally, and is useful if you are working on a network and have multiple user licenses for Intego products. You can have your other Macs check for updates in that local folder anywhere on an AppleShare network. If you do this, you will want to choose 'Check for updates in a local or network folder' from the Sources menu.


If you wish to have computers check for updates on a local network, where you have placed update packages using the above option, select Check for updates in local or network folder from the Sources menu and click the Select button to select a folder, or drag a folder to the text field. If you use a local NetUpdate folder on a remote volume, this volume must be mounted on each computer's Desktop at check time to access the NetUpdate archives. (Note: if you use an AFP volume as a local NetUpdate folder, this volume does not need to be mounted on each computer; NetUpdate can mount the volume invisibly and unmount it after checking for updates.)

To use a local NetUpdate archive folder, you can work in two ways. You can download update files to one computer then copy or move them to the NetUpdate archive folder. Or you can have NetUpdate keep downloaded updates in a local folder, as described above. You can then have other Macs use NetUpdate to check manually for updates in this folder, or you can set it to check at a regular frequency.

Note: when updating Intego software via update files located in a local NetUpdate folder, NetUpdate may need to check with the Intego server to verify the subscription rights of the program being updated. Computers updating Intego software in this manner therefore need to be able to access the Internet.


Advanced Preferences

E-mail notification and warning options are available under this tab:


Send me information about new Intego Products: Checking this box means that you allow Intego to use the e-mail address you register to send you occasional messages presenting its new products. (You can unsubscribe from these e-mails at any time)

Warn me when my subscriptions expire: NetUpdate warns you when any subscriptions you may have expire. After the first time this warning displays, you can turn off these reminders by unchecking this option.


Scheduling Preferences

You can set NetUpdate to check for new versions of your software automatically. This pane allows you to choose the frequency for these checks. it also shows the date and time of your last check and your next scheduled check:


Automatically check for updates: If you check this option, NetUpdate automatically connects to the NetUpdate server to check for updates. If you do not check this option, you can manually check for updates by clicking the Check Now...button in the main display of the NetUpdate window. Choose the frequency at which the updates check will occur. You can choose Daily, Weekly, or Monthly.

Automatically install antivirus definitions and filters: This feature only applies if you have VirusBarrier or ContentBarrier installed. When new Malware Definitions or Filters are available, they will be automatically installed.

Background Update: If you check this option, NetUpdate will attempt to update your software in the background. This will quit any programs that need to be updated, and prompt you to restart your computer if necessary.


Installed Updates


This pane shows a log of the updates you have made to your software. Each update that NetUpdate has made is listed here. For information on the update, click on one of the entries. The version column displays the version numbers for programs. Comments about any selected item are displayed in the bottom section of the window.


User Manuals

For more information on individual applications included in your Intego software bundle, you can access their user manuals from the links below:

Washing Machine
Personal Backup



Still have questions about using your Intego X9 software? We're here to help! Support is available online via our website, live chat, or e-mail. You can also call us directly if you need assistance by phone.

Click Here to open a Support Ticket.


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