Top

VirusBarrier 2013: Window empty or not responding

In some situations, after installing and launching VirusBarrier 2013, the main window appears blank or empty and is unresponsive.

 

Screen_Shot_2013-01-16_at_10.53.12_AM.png

 

If this is happening on your Mac, please open Mac OS X System Preferences and click the Sharing icon.

 

Screen_Shot_2013-01-16_at_10.54.32_AM.png

 

Is it blank?  If so, please enter any name and restart your computer. 

 

Screen_Shot_2013-01-16_at_10.54.58_AM.png

 

Now, please open VirusBarrier 2013 again and it should work as expected.

 

If this does not resolve the issue for you, please Contact Support

Have more questions? Submit a request

Comments