Even if FileGuard is not installed, you can open a FileGuard safe as read-only. Therefore, by opening a safe from the Finder, its contents should remain available. The extraction process of a FileGuard safes contents changes depending on the type of safe.
FileGuard creates two different kinds of safe:
- A Standard Safe which is creating using the New command from the Safe menu.
- An Application Safe which is created using FileGuard Assistant.
You can learn more about creating safes at the link below:
From standard safe:
The easiest solution is to copy the contents of these safes to other destinations using the Finder. Once you are able to mount a safe on the Desktop, you can copy its contents to another location, like a folder, another disk or a disk image.
From application safe:
With application safes created with FileGuard Assistant, the data needs to be moved back to their original location on your drive, where their original application can use them back.
The below method is applicable to every application whose data were stored into a safe created by the FileGuard Assistant. Application name and data folder location are provided under Technical Information chapter of the User Manual. The same applies to safes protecting subfolders from Home user folder.
The extraction process is simpler when FileGuard is still installed. Nevertheless, it requires to follow all the steps. Here is an example on how to extract and restore data from the Apple Mail application:
- Quit Apple Mail application.
- Open FileGuard application.
- If the "E-mails - Mail" safe is closed, open it.
- Switch to the Finder.
- On your desktop, create a "Mail" folder.
- Go to your user library folder:
- Go menu > Go to Folder… command.
- Copy-paste "~/Library/" (without double quotes) > click on Go button.
- Open "E-mails - Mail" 'folder' in the Library folder.
- Copy its content into the "Mail" folder you created previously on your desktop.
- Once the copy is done, switch back to the FileGuard application.
- Eject the "E-mails - Mail" safe from the list using the Put away button: a red dot should show that the safe was properly unmounted. (If FileGuard was uninstalled, open Disk Utility, select the safe name and press "Eject" button.)
- Switch to the Finder.
- Zip the "E-mails - Mail" safe file (usually located on your desktop) in order to back it up.
- Move the safe file to the trash and empty it.
- Restart the Mac : this ensures your Mail's safe to stay closed for the last action.
- Copy or move the "Mail" folder from your desktop to your user library:
- Launch Apple Mail. You should get your mails back.
If you have any additional questions or concerns, you may still contact our Support Team by clicking here: Contact Support