Top

How Long Does It Take Duplicate Zapper To Scan My Computer?

The amount of time Duplicate Zapper takes to complete a scan will vary greatly from computer to computer.  This is because it scans the bits in each file and compares these bits to the bits of other files.  The number of files and file types on your computer will have an impact on the scan process as well. 

If you are scanning external or network devices and volumes, then this will also increase scan times.  You can disable the option to scan external or network drives in the following window that will appear before you start your scan.

Include_Exclude.png


How can I tell if Duplicate Zapper is still scanning and is not frozen?

You can determine if the scan is still running properly by observing the "green lights" that move around the Scan button at the top of the window. (see image below) As long as the lights continue to move, Duplicate Zapper is working as expected.

Scan_button.png

If you believe the scan process is frozen or hanging, please Contact Support.



Have more questions? Submit a request

Comments