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Internet Connection Issues with macOS Catalina 10.15.1

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Update:   We have released NetBarrier 10.9.9 and 10.9.10 to fix the issues with network connectivity in macOS Catalina 10.15.1.  You can download and install the update now using the NetUpdate application on your Mac.

Checking For Updates to Intego Software

NB10.9.9_Update.png

Important:  If you do not see the update in NetUpdate, please Disable NetBarrier first and check again.

You can also install the update by reinstalling your X9 software using this link:

Download X9 Installer

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We are aware of a compatibility issue between NetBarrier X9 and the recent macOS Catalina 10.15.1 update which causes network connectivity errors.

To immediately resolve this error, please disable your NetBarrier software as seen here:

How to Temporarily Disable NetBarrier

Our developers are currently working to understand the cause of the issue and if it will need to be fixed with a NetBarrier update, a macOS Catalina update from Apple, or possibly both.

We sincerely apologize for this situation, and thank you for your patience while we work to identify the problem.

This article will be updated with more information as soon as it becomes available.

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