Top

Account Error: 'We Could Not Locate Your Email Address, Please Try Again'

When trying to create your Intego Account, you may receive an error message like the one below:

Cannot_Locate_Email_crop.png

This means that the email address used to purchase your subscription is different than the one you have entered. Please refer to the purchase email you received after completing your order to obtain the correct email address. If you do not know which email address was used, you can reach out to Intego's Support Team, so we can help you confirm the correct email address.

Contact Intego Support

Have more questions? Submit a request

Comments