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VirusBarrier's Real-Time Scanning Disabled and Full Disk Access Not Granted After Upgrading to macOS Ventura

After upgrading to macOS 13 Ventura, you may receive an alert from VirusBarrier that Real-Time Scanning has been disabled.

Apple's update for macOS 13 Ventura may cause endpoint security applications (like VirusBarrier) to lose their Full Disk authorization. Without Full Disk Access allowed, VirusBarrier's Real-Time Scanner cannot function as expected. (Note: This appears to be a bug in macOS Ventura, and we expect Apple to resolve it in a forthcoming software update)

To resolve this issue, you will want to remove VirusBarrier from the Full Disk Access list and then add it back again. This will allow Full Disk Access to be properly granted.

 

Open System Settings from the Finder menu or Dock

Apps_Menu.pngDock.png

 

In the left side menu, locate Privacy & Security

Privacy_and_Security_Main.png

Select Full Disk Access from the menu

Full_Disk_Access.png

Within the list, locate VirusBarrier and click on it to select it in the list

Select_VirusBarrier_.png

Click the minus (-) button to remove VirusBarrier from the Full Disk Access list

Remove_VirusBarrier_.png

Open VirusBarrier and complete the on screen prompts to re enable Full Disk Access

Open_VirusBarrier_.png

Ventura_FDA_Message.png

If you have followed these steps and Real Time scanner is still disabled, please Contact Support.

 

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