Frequently Asked Questions

- ★ SearchMarquis Preventing Intego Installation
- ★ Is My Intego Software Compatible With macOS Monterey?
- ★ Software Downloads & System Requirements
- ★ How to Download and Install Intego Software for Mac
- ★ How Do I Install or Transfer My Intego Software to Another Computer?
- ★ I Forgot My Product Key or Serial Number
General Questions

- ★ Getting Started With Your Intego Software
- ★ Where Can I Find My Intego Software on My Mac?
- ★ I Cannot Install Intego Software on My iPhone or iPad
- ★ About the Web Browser Pop-up Alert Scam
- ★ How to Remove Adware, Pop-Ups, and Browser Redirects From Your Mac
- ★ How To Reset Your Safari Web Browser
Account & Billing

- ★ How Do I Login to My Intego Account?
- ★ How Do I View My Subscription Information?
- ★ Account Error: 'We Could Not Locate Your Email Address, Please Try Again'
- ★ How Do I Renew My Intego Software?
- ★ How To View and Update My Subscription Payment Information
- ★ How Do I Get a Copy of My Invoice or Receipt?
VirusBarrier

- ★ VirusBarrier X9 User Manual
- ★ VirusBarrier X9 Release Notes
- ★ How to Scan Your Mac for Malware and Viruses Using VirusBarrier
- ★ VirusBarrier X9: How to Scan iPhone, iPad, and iPod Touch
- ★ VirusBarrier X9: How To Enable Safe-Browsing
- ★ How to Temporarily Disable (Turn Off) VirusBarrier X9
NetUpdate

- ★ Checking For Updates To Intego Software
- ★ Using Intego NetUpdate
- ★ NetUpdate Background Process is Not Running
- ★ This Product Must Be Authorized - Expires In: Orange (i) Mark
- NetUpdate: About Your Intego Software
- How To Schedule Automatic Software Updates With NetUpdate
NetBarrier

- ★ NetBarrier X9 User Manual
- ★ NetBarrier X9 Release Notes
- ★ About NetBarrier X9 Alerts
- How To Disable the NetBarrier Application Monitor Window
- How To Temporarily Disable (Turn Off) NetBarrier Protection
- How to Reset NetBarrier
Intego Privacy Protection - VPN

- ★ Intego Privacy Protection User Guide
- ★ Installing Intego Privacy Protection for Mac and Windows
- ★ How Do I Change My Username and Password for Intego Privacy Protection?
- Uninstalling Intego Privacy Protection
- Mail App Displays 'Your Network Preferences Prevent Content From Loading Privately' Message with VPN Enabled
- Updating Intego Privacy Protection
Intego Antivirus for Windows

- ★ Intego Antivirus for Windows User Manual
- ★ How to Download and Install Intego Antivirus for Windows
- ★ System Requirements: Intego Antivirus for Windows
- ★ How to Uninstall Intego Antivirus for Windows
- How to Remove License Key from a Device
- Change the Language of Intego Antivirus for Windows
Washing Machine

Personal Backup

- ★ Personal Backup X9 User Manual
- ★ Personal Backup X9 Release Notes
- Personal Backup X9: What Is the Best Cloning Procedure?
- Personal Backup X9: Cannot Create a Hardlink
- How Do I Set Incremental Backups?
- How To Automatically Eject a Disk After a Backup
ContentBarrier

- ★ ContentBarrier X9 User Manual
- ContentBarrier X9 Release Notes
- ContentBarrier Alert: "HTTPS Connection Blocked"
- How Do I Change Or Setup A New ContentBarrier Password?
- ContentBarrier Screen Recording Not Working or Blank
- ContentBarrier: Using the Setup Assistant
Flextivity

Duplicate Zapper
Legacy Software
- ★ How to Download and Install Older Versions of Intego Software
- Where Did VirusBarrier iOS Go?
- FileGuard Discontinued
- Identity Scrubber User Guide
- Personal Antispam Discontinued
- Extracting FileGuard Safe Contents