If you already have a payment link similar to the example below, you can simply jump to Cancel Subscription. If not, please follow the steps in order:
Example: https://sites.fastspring.com/integorenew/order/s/INT111111-11111-11111S
Access the Renewal Page
Access the Renewal Page, enter your serial number, and click Renew. If you cannot locate your serial number, go here: I Forgot My Product Key or Serial Number.
Request a Payment Link
You will be notified that you are enrolled in the Automatic Renewal Program. Select 'click here' and an e-mail will be sent to the address we have on file. If you no longer have access to that e-mail address or you do not receive the e-mail, please Contact Support.
Cancel Subscription
Press the Cancel Subscription button and confirm. This will cancel the subscription renewal, and any unused subscription time will still be valid until expiration.
(Note: The price displayed below is only for this example and your actual subscription pricing may vary)
An e-mail is automatically sent to the registered owner confirming the cancellation of the subscription.
Comments