Frequently Asked Questions
- ★ Compatibility With macOS Mojave - 10.14
- ★ What's New in X9 Software?
- ★ How to Download and Install Intego Products
- ★ I Forgot My Product Key or Serial Number
- ★ How Do I Change My E-mail Address For My Intego Subscription?
- ★ How Do I Re-Serialize My Intego Software With a New Serial Number?
General Questions
- ★ Getting Started With Your Intego Software
- ★ About the Web Browser Pop-up Alert Scam
- ★ Enable Full Disk Access in macOS Mojave
- ★ Intego Extensions Blocked in macOS High Sierra 10.13
- ★ How to Disable System Integrity Protection (SIP)
- Where to Download Your Intego Software
Sales
- ★ How Do I Renew My Intego Software?
- ★ How To Update Subscription Payment Information
- Why Should I Renew My Intego Subscription?
- Unable to Complete Purchase Online?
- How to Cancel a Subscription or Renewal
- About the Intego Auto-Renewal Service
VirusBarrier
- ★ VirusBarrier X9 User Manual
- ★ VirusBarrier X9: How To Enable Safe-Browsing
- ★ How to Temporarily Disable (Turn Off) VirusBarrier X9
- ★ VirusBarrier X9: How to Scan iPhone, iPad, and iPod Touch
- Intego Task Manager Window Won't Close
- VirusBarrier X9: Malware Could Not Be Quarantined Message
NetUpdate
- ★ Checking For Updates To Intego Software
- ★ Using Intego NetUpdate
- ★ This Product Must Be Authorized - Expires In: Orange (i) Mark
- NetUpdate: About Your Intego Software
- Download Error: Operation Could Not Be Completed Or Not Permitted
- Cannot Use NetUpdate Now Because A Background Update is Running
NetBarrier
- ★ NetBarrier X9 User Manual
- ★ Should I Disable the macOS Built-In Firewall?
- About NetBarrier X9 Alerts
- How to Reset NetBarrier
- What is the Finalize Alert?
- How Do I Temporarily Disable (Turn Off) NetBarrier Protection?
ContentBarrier
- ★ ContentBarrier X9 User Manual
- ContentBarrier Screen Recording Not Working or Blank
- ContentBarrier Alert: "HTTPS Connection Blocked"
- How Do I Change Or Setup A New ContentBarrier Password?
- ContentBarrier: Using the Setup Assistant
- Family Protector for Mac Name Changed to ContentBarrier
Personal Backup
- ★ Personal Backup X9 User Manual
- Personal Backup X9: What Is the Best Cloning Procedure?
- Personal Backup X9: Cannot Create a Hardlink
- How Do I Set Incremental Backups?
- How To Automatically Eject a Disk After a Backup
- Personal Backup: Why Are Some Files Excluded?
Washing Machine
- ★ Washing Machine X9 User Manual
- About Reclaim: Washing Machine X9
- About Duplicates: Washing Machine X9
- About Organize: Washing Machine X9
- Does Washing Machine X9 Clean Cookies?
- Washing Machine 2014 User Manual
Duplicate Zapper
Family Protector iOS
- Family Protector iOS User Manual
- About Rook
- About KidSet
- About Icon Lock
- How To Reinstall Family Protector
- How to Uninstall Family Protector iOS from a Device
Flextivity
Enterprise & VirusBarrier Server
VirusBarrier iOS
Identity Scrubber
- Identity Scrubber User Guide
- Identity Scrubber Activation Code Error
- Maximum Number of Activations Reached
- Identity Scrubber Quit Unexpectedly
- How to Reset your Identity Scrubber Password
- Identity Scrubber Crashing?