Frequently Asked Questions
- ★ Software Downloads & System Requirements
- ★ Is My Intego Software Compatible With macOS Sonoma?
- ★ How to Download and Install Intego Software for Mac
- ★ How Do I Install or Transfer My Intego Software to Another Computer?
- ★ I Forgot My Product Key or Serial Number
- ★ How Do I Activate My Intego Software With a New Serial Number?
General Questions
- ★ Getting Started With Your Intego Software
- ★ Where Can I Find My Intego Software on My Mac?
- ★ I Cannot Install Intego Software on My iPhone or iPad
- ★ About the Web Browser Pop-up Alert Scam
- ★ How to Remove Adware, Pop-Ups, and Browser Redirects From Your Mac
- ★ How To Reset Your Safari Web Browser
Account & Billing
- ★ Setting Up Your Intego Account Online
- ★ How Do I Login to My Intego Account?
- ★ How Do I View My Subscription Information?
- ★ Account Error: 'We Could Not Locate Your Email Address, Please Try Again'
- ★ How Do I Renew My Intego Software?
- ★ How To View and Update My Subscription Payment Information
VirusBarrier
- ★ VirusBarrier X9 User Manual
- ★ VirusBarrier X9 Release Notes
- ★ How to Scan Your Mac for Malware and Viruses Using VirusBarrier
- ★ VirusBarrier: Full Disk Access Not Granted in macOS and Real-Time Scanner Fails to Load
- ★ VirusBarrier X9: How to Scan iPhone, iPad, and iPod Touch
- ★ VirusBarrier X9: How To Enable Safe-Browsing
NetUpdate
- ★ Checking For Updates To Intego Software
- ★ Using Intego NetUpdate
- ★ NetUpdate Background Process is Not Running
- ★ This Product Must Be Authorized - Expires In: Orange (i) Mark
- Why Do Intego Applications Show an Infinity Symbol as the Expiration Date in NetUpdate?
- Why Is There A Red Dot On My Intego Tower Icon?
NetBarrier
- ★ NetBarrier X9 User Manual
- ★ NetBarrier X9 Release Notes
- ★ About NetBarrier X9 Alerts
- How to Allow a Blocked Connection Within NetBarrier
- Why Does NetBarrier Continuously Alert for New Network Connections?
- How To Disable the NetBarrier Application Monitor Window
Intego Privacy Protection - VPN
- ★ Intego Privacy Protection User Guide
- ★ Installing Intego Privacy Protection for Mac and Windows
- ★ How Do I Change My Username and Password for Intego Privacy Protection?
- ★ How to Increase the Speed of Intego Privacy Protection VPN
- ★ Where Can I Use Intego Privacy Protection?
- Why Do I Need to Verify With Captcha While Using a VPN?
Intego Antivirus for Windows
- ★ Intego Antivirus for Windows User Manual
- ★ How to Download and Install Intego Antivirus for Windows
- ★ System Requirements: Intego Antivirus for Windows
- ★ How to Uninstall Intego Antivirus for Windows
- How to Exclude Items From Scans
- Intego Antivirus for Windows (Version 2.0) Manual
Washing Machine
- ★ Washing Machine X9 User Manual
- ★ Washing Machine X9 Release Notes
- Unable to Close Applications and Complete Reclaim Cycle
- About Reclaim: Washing Machine X9
- About Duplicates: Washing Machine X9
- About Organize: Washing Machine X9
Personal Backup
- ★ Personal Backup X9 User Manual
- ★ Personal Backup X9 Release Notes
- Bootable Backup Compatibility with macOS Big Sur and Higher
- Personal Backup X9: What Is the Best Cloning Procedure?
- Personal Backup X9: Cannot Create a Hardlink
- How Do I Set Incremental Backups?
ContentBarrier
- ★ ContentBarrier X9 User Manual
- ★ ContentBarrier X9 Release Notes
- ContentBarrier Alert: "HTTPS Connection Blocked"
- How Do I Change Or Setup A New ContentBarrier Password?
- ContentBarrier Screen Recording Not Working or Blank
- ContentBarrier: Using the Setup Assistant
Duplicate Zapper
Legacy Software
- ★ How to Download and Install Older Versions of Intego Software
- Where Did VirusBarrier iOS Go?
- FileGuard Discontinued
- Identity Scrubber User Guide
- Personal Antispam Discontinued
- Extracting FileGuard Safe Contents