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NetUpdate Background Process is Not Running

Some users have reported seeing the following error message after updating their Intego software:

Process_not_running.png

We are aware of this issue, and it will be addressed in a future software update.  To resolve this error, you will need to reinstall your Intego software bundle.


How To Reinstall Your Intego Software

1. Download the installer again for the Intego software package you purchased from here:

Intego Software Downloads

2. Reinstall the software again by using the same installer and selecting 'Double Click to Install'

3. Once installation is complete, open NetUpdate again from the Intego castle icon in the top menu bar, or from the Applications > Intego folder, and install all updates available to fix the problem.


If the issue persists, please Contact Intego Support for further assistance.

 

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