Using Intego NetUpdate


Intego NetUpdate is a program used by other Intego applications to check for updates to the software and their support files (virus threat filters, content filters, etc.). NetUpdate is installed when you install any Intego application. It checks for updates of all Intego programs at the same time, and downloads and installs updates for all Intego programs installed on your computer.

NetUpdate can carry out automatic checks at the frequency you choose, or you can make manual checks whenever you wish.

Note: If you are using Fast User Switching on your Mac, you can only use NetUpdate for one user at a time. If NetUpdate is open under one account, and you switch users, you won't be able to open it under any other accounts. For this reason, we recommend that you quit NetUpdate whenever you switch users.


Table of Contents


Setting up NetUpdate

You can launch NetUpdate by double-clicking the NetUpdate icon in your Applications > Intego folder:


The first time you use NetUpdate, you will need to enter your e-mail address in NetUpdate's preferences.


Under the General tab, enter your e-mail address in the E-mail field.


Checking for Updates

You can check for updates through VirusBarrier by clicking 'Installed Definitions' in the upper right corner of the VirusBarrier window.


You can also open NetUpdate from the Intego menu, which is in your menu bar:


No matter how you launch NetUpdate, the program connects to Intego's server to determine whether you have the latest version of your Intego software installed. If a new version is available, you will be able to download and install it using NetUpdate.


When NetUpdate connects to the Intego server, it displays a list of available updates. Applications whose names are not present are either not currently installed on your Mac or do not have any available updates. You will, however, always see products that require a subscription even if there is not an update available. This is so you can check how much time remains on your subscription.

This list shows for each application the Name, Version, Size of the update, and Expiration Date of the subscription. You can choose whether or not to install updates by checking or unchecking the box in the Install column. (Note: Definitions and Filters displayed in this window that are shaded gray indicate that they have already been installed and no further action is necessary)

A dialog box displays asking you for your administrator's password; only users with administrator's privileges can download and install updates using NetUpdate. After you enter the correct password, NetUpdate will automatically download the selected update(s) to your computer, and will install it or them as soon as the download has completed. In some cases, you may need to restart your Mac after NetUpdate has finished installing updates.



You can set NetUpdate to check for new versions of your software automatically. This pane allows you to choose the frequency for these checks. it also shows the date and time of your last check and your next scheduled check:


Automatically check for updates: If you check this option, NetUpdate automatically connects to the NetUpdate server to check for updates. If you do not check this option, you can manually check for updates by clicking the Check Now...button in the main display of the NetUpdate window. Choose the frequency at which the updates check will occur. You can choose Daily, Weekly, or Monthly.

Automatically install antivirus definitions and filters: This feature only applies if you have VirusBarrier or ContentBarrier installed. When new Malware Definitions or Filters are available, they will be automatically installed.

Background Update: If you check this option, NetUpdate will attempt to update your software in the background. This will quit any programs that need to be updated, and prompt you to restart your computer if necessary.


NetUpdate Preferences

NetUpdate offers several configuration options. To set these options, open NetUpdate in one of the ways explained above, then click the Preferences icon in the NetUpdate toolbar.


If you change e-mail addresses, you can enter a new address on this pane. If the lock is closed, you will need an administrator's password to unlock it and enter your new address.



Identification and Intego Menu Preferences are available under this tab.


Identification: This is the e-mail address that is associated with your Intego software.
Intego Menu: This option allows you to choose whether or not to display the Intego Menu in the menu bar.



You can have NetUpdate check for new software in two locations. The default choice, 'Check for Updates on Intego's server', should be used in most cases.

Keep downloaded updates in a local folder: This allows you to store updates locally, and is useful if you are working on a network and have multiple user licenses for Intego products. You can have your other Macs check for updates in that local folder anywhere on an AppleShare network. If you do this, you will want to choose 'Check for updates in a local or network folder' from the Sources menu.


If you wish to have computers check for updates on a local network, where you have placed update packages using the above option, select Check for updates in local or network folder from the Sources menu and click the Select button to select a folder, or drag a folder to the text field. If you use a local NetUpdate folder on a remote volume, this volume must be mounted on each computer's Desktop at check time to access the NetUpdate archives. (Note: if you use an AFP volume as a local NetUpdate folder, this volume does not need to be mounted on each computer; NetUpdate can mount the volume invisibly and unmount it after checking for updates.)

To use a local NetUpdate archive folder, you can work in two ways. You can download update files to one computer then copy or move them to the NetUpdate archive folder. Or you can have NetUpdate keep downloaded updates in a local folder, as described above. You can then have other Macs use NetUpdate to check manually for updates in this folder, or you can set it to check at a regular frequency.

Note: when updating Intego software via update files located in a local NetUpdate folder, NetUpdate may need to check with the Intego server to verify the subscription rights of the program being updated. Computers updating Intego software in this manner therefore need to be able to access the Internet.



E-mail notificationswarnings, and Product improvement options are available under this tab:


Send me information about new Intego Products: Checking this box means that you allow Intego to use the e-mail address you register to send you occasional messages presenting its new products. (You can unsubscribe from these e-mails at any time)

Warn me when my subscriptions expire: NetUpdate warns you when any subscriptions you may have expire. After the first time this warning displays, you can turn off these reminders by unchecking this option.

Help improve Intego products: Understanding how our products and services are used is how we can improve them.  Help Intego make better products by allowing us to collect and analyze limited and anonymous usage data. No personal information is included.


Installed Updates


This pane shows a log of the updates you have made to your software. Each update that NetUpdate has made is listed here. For information on the update, click on one of the entries. The version column displays the version numbers for programs. Comments about any selected item are displayed in the bottom section of the window.



Still have questions about using your Intego X9 software? We're here to help! Support is available online via our website, live chat, or e-mail. You can also call us directly if you need assistance by phone.

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