After creating your Intego Account, you will have the ability to change your password, as long as you are signed into the account. You can also reset the password, if you do not remember it.
From Within Your Intego Account
From the Main Page, click on the button for My Account.
Once the My Account page is open, you will see your information including your email address and password. On the right side, click on the green button for Change Password.
You will be asked to enter your current password, as well as the new password.
Once you have selected a new password, press the green Change Password button to finalize the changes.
If You Have Forgotten Your Intego Account Password
If you have already sent up your login credentials and previously logged into your Intego Account online here, but have forgotten your password, please follow the steps below to request a password reset.
Once here, you will see the login window. In the lower right corner of the login area, there is a link that says Forgot Password? that you can click to begin the password reset process.
On the next page, enter your email address that is associated with your Intego Account and click Continue.
After clicking the green Continue button, you will see a message like the one below.
You will be sent a link via email to reset your Intego Account password. This link will be valid for 60 minutes. After the link expires, you will need to submit a new request to reset the password.
** Please Note: Your Intego account password is separate from both your Intego Privacy Protection VPN login credentials and your Mac's admin/login password. It is only used to access your Intego Account via the account login page.